Service Terms

Effective Date: 24 March 2025
Company: iTrust121 Limited

These Service Terms apply to the trust, will, and estate planning services offered by iTrust121 Limited (“we”, “us”, or “our”). By engaging us for professional services, you agree to be bound by the terms outlined below.

1. Scope of Services

We provide legal document preparation and structuring services, including:

  • Discretionary and bare trust drafting

  • Professional trustee appointment and support

  • Will writing and Lasting Powers of Attorney (via iWill121)

  • Related advisory and estate planning services

Our services are tailored to your personal circumstances and delivered under clear written instructions. You will always receive a detailed proposal, fee summary, and confirmation of terms before any commitment is made.

2. How We Engage

When you instruct us:

  • You will receive a written proposal explaining your recommended product, pricing, and next steps

  • A qualified legal adviser will guide you through the process

  • A deposit will be requested only after you approve the proposal

  • Your full Service Terms will be confirmed in writing before drafting begins

We do not offer regulated financial, investment, or tax advice. Our services relate strictly to legal structuring and documentation.

3. Right to Cancel

You have the right to cancel your service agreement within 14 days of confirmation, in accordance with the Consumer Contracts Regulations. If you request immediate commencement and pay a deposit, you may waive this right. This will be explained clearly in writing.

4. Fees and Payment

All fees will be agreed and confirmed in writing. Our standard practice includes:

  • A fixed-price service with no hidden costs

  • A deposit payable before work begins

  • The balance payable upon completion or delivery of the final documents

Full fee details, including optional extras (e.g. professional trusteeship, secure storage), will be included in your individual proposal.

5. Confidentiality and Data Protection

We treat all personal data in accordance with our Privacy Policy. Your information will only be shared with trusted legal professionals or service providers where necessary to deliver your agreed service.

6. Contact and Support

If you have any questions about these Service Terms, or would like to request a sample before starting, please contact:

Email: info@itrust121.com
Write to: iTrust121 Limited, 85 Great Portland Street, First Floor, London, W1W 7LT